Jobbab Terms & Conditions
Effective date: July 2026 • Applicable to Clients and Service Professionals
1.0 Definitions & Intermediation Nature
Contracts for work or services negotiated through Jobbab are formed directly and exclusively between the Client and the Service Professional. Jobbab is not a party to work contracts, does not employ Workers, and is not responsible for physical performance on site.
2.0 Client Obligations & Service Requests
- Request Accuracy: Clients must accurately state the work required, address, and uploaded images.
- Prohibited Content: Posting misleading, unlawful, or hazardous service requests is strictly prohibited.
- Negotiation Limits: Counter-offers are limited to three (3) rounds per request to ensure operational efficiency.
3.0 Service Professional Rules & Ranking Transparency (EU P2B Reg. 2019/1150)
Service Professionals operate in full autonomy under their sole legal, tax, and professional liability.
Jobbab ranks Service Professionals using objective automated metrics: Quality Score (40%) + Recency of Activity (30%) + Service Continuity (20%) + Reliability Rate (10%).
4.0 Payments & Platform Fees
For enabled categories, transactions between Clients and Professionals are processed via Stripe Connect. Jobbab retains a platform service fee displayed during checkout.
5.0 Double-Blind Review Mechanism
To protect impartiality, client and worker reviews become visible only after both parties submit their evaluation or upon expiry of the review period.
6.0 Limitation of Liability
Jobbab is not liable for defective performance, property damage, or delays resulting from work conducted by independent Service Professionals on site.